Contact

Please be sure to read this before contacting us.
If you email us with the following questions, we will give you the same answer.
Please be aware of this.
● Emails from iCloud Mail and docomo often do not arrive, so if possible, please use a different email domain.

Delivery times are usually 7-10 days, but may be delayed on weekends and holidays, so delivery should take approximately 2 weeks. Delays are more likely to occur during long holidays, the New Year's holiday season, Christmas, Chinese New Year, Songkran, and other vacation seasons.

●Shipping prices include shipping.

●Stock status Items that can be purchased on the site are in stock. Only products listed on the site are sold. Individual parts are not sold .

●The configuration, size, specifications, and blueprints of custom bikes are confidential as intellectual property (tire size, manufacturer, etc.).

●Cancel
Cancellation is possible once the product has been delivered to you. Once your order is placed, it will be processed automatically by the delivery company. Cancellation is not possible until the product has been delivered. Please refer to our Terms of Use.

●Regulations of each country, e-mark, environmental regulations, etc.
The product is manufactured in compliance with Thai regulations.
We have not applied for compliance with various regulations in all countries of the world because it is not possible from an operational standpoint.
Please understand this before purchasing.

●Aftercare
Please let us know your order number so we can check your sales history and assist you.
We do not provide after-sales care, warranties, or answer any questions regarding products purchased at other stores .

●Delivery status <br>After delivery (products with tracking code), the delivery time is
Delivery is handled by the post office.
Even if you contact us, we will not provide any information other than the tracking code.
I apologize for the inconvenience, but please ask the post office. Thank you in advance.

Please see our shipping policy for information on how to handle lost or damaged deliveries.